Want to revolutionize your customer experience approach? Gain insights from the best in the business to secure long-lasting success.

Do you know Webster? The American most-trusted dictionary? Well, as per Webster, Cooperation is “the actions of someone who is being...

Is it possible that fashion, trends, and evolution can be related to Customer Management? The answer is easy - Yes. They are all...

Get to know about your customer or..... You will find yourself keeping your fingers crossed...

Are you looking for a cookbook on "How to become a trusted advisor for your client”?... Well, you won't find it here. But… I have found...

We already know How Far a Happy Customer Can Go. But do we know how we can get them there? Is there a rule of thumb as to how to...

Did you ask yourself how far satisfied customers can go? Is a recommendation about your brand, products or solutions is the ultimate act...

With your permission, I have few more questions… How can a firm maintain high customer satisfaction in challenging markets? How does a...